Privacy Policy

1. Who We Are

GFM Studio is a software development company that designs, develops, and maintains websites, mobile applications, and other digital products and services.

For privacy-related inquiries, please contact us at:

Email: info@gfmstudio.com

2. Information We Collect

Depending on how you use our Services, we may collect and process the following categories of information:

Account and Profile Information

• Full name
• Email address
• Phone number
• User role or account status
• Information provided during registration or profile setup

Information You Provide

• Contact form submissions
• Support requests
• Messages and communications
• Files, documents, and other content you upload or share through the Services

Device and System Information

• Device type
• Operating system and version
• Browser type and version
• Application version
• Language settings
• IP address
• Diagnostic and technical logs

Usage Information

• Features and functionality used
• Login and activity timestamps
• Interaction data
• Error reports and performance metrics

Communication Information

• Correspondence with our support team
• Feedback, inquiries, and requests

Push Notifications

If you grant permission, we may store notification tokens to deliver service-related notifications. You can disable notifications at any time through your device settings.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Maintain user sessions
• Remember preferences
• Improve security
• Analyze website traffic and performance

You may manage or disable cookies through your browser settings.

3. How We Use Information

We use collected information to:

• Provide, operate, and maintain our Services
• Authenticate users and manage access permissions
• Manage accounts and user profiles
• Provide customer support
• Improve functionality, performance, and user experience
• Monitor security and prevent fraud or abuse
• Send important service-related communications
• Comply with legal obligations
• Perform analytics and business reporting

4. Legal Bases for Processing

Where applicable under the General Data Protection Regulation (GDPR) or similar laws, we process personal data based on one or more of the following legal grounds:

• Performance of a contract – to provide requested Services
• Legitimate interests – to improve, secure, and support our Services
• Legal obligations – to comply with applicable laws and regulations
• Consent – where consent is required and obtained

Where processing is based on consent, you may withdraw your consent at any time.

5. How We Share Information

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

Third-party providers that assist us with:

• Hosting and infrastructure
• Cloud storage
• Email delivery
• Analytics
• Error monitoring
• Security and maintenance

These providers process information only as necessary to perform services on our behalf.

Platform Providers

If you use our mobile applications, Apple and Google may process certain information according to their own privacy policies and platform requirements.

Legal and Regulatory Authorities

Where required by law, legal process, court order, or governmental request, or where necessary to protect rights, safety, security, or property.

Business Transfers

In connection with a merger, acquisition, reorganization, financing, or sale of company assets.

6. International Data Transfers

Your information may be processed and stored in Georgia, the European Economic Area (EEA), the United States, or other countries where we or our service providers operate.

Where required by law, we implement appropriate safeguards for international data transfers, including Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our Services
• Fulfill legal obligations
• Meet accounting and regulatory requirements
• Resolve disputes
• Protect security and prevent abuse

When information is no longer required, it is securely deleted or anonymized.

8. Security

We implement reasonable technical and organizational safeguards to protect personal information, including:

• Access controls
• Secure data storage practices
• System monitoring
• Security assessments and updates

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable

To exercise these rights, contact us at:

info@gfmstudio.com

We may require identity verification before processing certain requests.

10. Children's Privacy

Our Services are not directed toward children under the age of 16, or the minimum age required by applicable law in your jurisdiction.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices of third parties and encourage you to review their privacy policies before providing any personal information.

12. Analytics

We may use analytics services, including Google Analytics or similar tools, to understand how users interact with our Services.

Analytics information helps us improve functionality, performance, and overall user experience.

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

GFM Studio does not sell personal information and does not share personal information for cross-context behavioral advertising unless otherwise disclosed.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page, and the “Last Updated” date at the top of this document will be revised accordingly.

For significant changes, we may also notify users through the Services, by email, or through other appropriate communication channels.